"The key for having a great killer product is to have incredible hardware, incredible software, and incredible services. And combine them in such away that you can tell what's what anymore. It becomes an elegant consumer experience. The real magic occurs in
Journey map by Evan Litvak. A fresh look at a visualization of a circular repeated journey. Kim Cullen, from Adaptive Path, recently shares their process in teaching Journey Maps at Workshops. Their process was adapted from Jamin Hegman and Jared
Often designers design stuff (products/services/interfaces etc.): to fit user personas, to solve problems, to make it beautiful etc. but don't often consider the how it psychologically interfaces with the user. Such user experience design draws heavily from human psychological behaviors that are a result
Sorry this post comes a little late. I was invited last Thursday to a VIP preview of the Transmission: Experience 2010 exhibition, a creative outlet for students to explore "
So here I am in Hong Kong, sitting in my bath robe, and stuck indoors because of Typhoon Chanthu. As a result, I got an opportunity to reflect on my stay here at the Hyatt at Sha Tin. It was quite comfortable and
Anthony Tjan shares:
While there are obvious ways to gain significant customer understanding, such as surveys and focus groups, some of the most interesting insights come from less direct analyses. Take our three-minute rule as an example. You can learn a great deal about customers by
I finally got the pleasure to meet up with Michelle Berryman in person. I got know Michelle as a moderator at Core77 and also follow her closely on Twitter (@micberryman). Many Design Sojourn readers from the US would probably recognize her as the
Over the weekend we went to a fairly up market restaurant for dinner. It was a nice little quaint setup with enthusiastic waiters and fantastic food. My rack of lamb was particularly delicious. All in all it was a good meal, good company and
Apple customarily comes late to the game, sitting and watching and then releasing its own, usually better, take on the current offerings. If Apple went to a party, it would turn up last and leave with the hottest girl there.
Via: Anders Ramsay.com via <a