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NCSS Tech-and-GO! x Design Sojourn

Technical Advisory & Project Consultancy for Charities

Brought to you by:  

An initiative by:   

About Design Sojourn

Design Sojourn is recognised both in Singapore and globally as a leader in Design Led Innovation, Design Thinking, Ethnographic Research, Business Model Innovation, and Experience Design.

We help organisations make people’s lives better by leveraging on Design Led Innovation to create next generation business solutions that deliver innovative products, services, systems and processes.  To date Design Sojourn has delivered over 300 projects and have established our brand as the go-to consultancy for human centred design and innovation. 

We take a human centred approach to problem solving and identifying opportunities.

The Technical Advisory Process

1

What is the Big Idea?

Self Analysis
Digital Maturity Assessment
Problem Statement 
Day In the Life

Deliverables
Self-Assessment Toolkit

2

Discover

Field Research & Assessment
As-is process maps
Gap Analysis
Current User flow chart

Deliverables
As-is and To-be Process Map
+
Technology Requirements & Vendor Compliance Matrix

3

Define

Technology Recommendation
To-Be Process Maps
Ideal User Flow Chart
Change Impact Assessment
Vendor Selection Matrix

Deliverables
Technical Advisory Report

Relevant Case Studies

NCSS – Design Thinking Digital Transformation for Social Services
In Design and Ethnographic Research / Design Thinking Workshops / Experience and Service Design
SINDA – Rethinking Spaces
SINDA – Rethinking Spaces
In Design and Ethnographic Research / Design Thinking Consulting / Experience and Service Design
Playeum – Process and Productivity Improvement
Playeum – Process and Productivity Improvement
In Design and Ethnographic Research / Design Thinking Consulting / Process Improvement

NCSS – Design Thinking Digital Transformation for Social Services

In Design and Ethnographic Research / Design Thinking Workshops / Experience and Service Design
SINDA – Rethinking Spaces

SINDA – Rethinking Spaces

In Design and Ethnographic Research / Design Thinking Consulting / Experience and Service Design
Playeum – Process and Productivity Improvement

Playeum – Process and Productivity Improvement

In Design and Ethnographic Research / Design Thinking Consulting / Process Improvement

Results-Driven Outcomes

Our unique blend of Design Thinking driven digital transformation and change management has seen a lot of success with the SSAs and charities we have worked with. 

80 %

Client satisfaction with
the technology

NCSS Tech Booster

(CPAS DAC)

70 %

Reduction in time spent by staff to perform administrative tasks

NCSS Tech Booster

(Jamiyah Children’s Home)

75 %

Reduction in time taken to manage
each group booking

NCSS Tech Booster

(Playeum)

Testimonials

Start your Digitalisation Journey now

Our technical advisory clinics are open for registration. Click on the button below to sign up, or contact us for further enquiries.