In an era where technology is rapidly advancing, it is tempting to view it as a universal remedy for a myriad of challenges. However, while technology has immense potential, it cannot solve problems by itself. The effectiveness of technology as a solution is influenced by
What do Design Thinking and boxing have in common? Surprisingly, more than you might think. As an Experience designer who has been boxing recreationally for the past two and a half years, I have discovered surprising parallels between these seemingly unrelated practices. In this article,
Running a business is widely recognized as challenging, with the average startup lasting only about five years. While starting a business might seem straightforward, maintaining it proves to be the true test, a reality faced even by large multinational corporations. Consider this: nearly 90% of the
ESC, the leading sustainability consultancy in Asia, and Design Sojourn, a renowned design thinking and innovation consultancy, have partnered to launch the Innovating for Sustainability Programme (ISP). This new programme aims to help Singaporean companies capture new innovative business opportunities and enhance their capabilities in
I was honoured to be invited last Friday (4th Nov 2022) to speak at the Singapore Fintech Festival's Talent Pavilion organised by our partner WSG (Workforce Singapore). I shared why Fintech needs Design. But before I get into that, let me share a few of
I am honoured to be invited by Shih Chien University College of Design to give a keynote speech during their Lens International Design Conference 2022 on January 7th 2022. In the conference The Lens, design is interpreted as a multi-perspective lens that transforms all elements in
Did Apple just disrupt Healthcare? More specifically, Health Tech? I would say Healthcare is one of those industries ripe for innovation disruption. It is a mature industry lead by large slow-moving organisations, that have been around forever. They have built their equivalent of the Great Wall
I get this question a lot. The next question after that would be: "aren't they all the same?" I decided to post this question on my twitter feed just to see what you all thought. Thanks for the great replies! Apples and oranges. Lean and agile are methodologies for
I get this all the time. Whenever we talk about Design Thinking's user-centered approach to finding opportunities and understanding your customer better, someone always reminds me that one of the worlds most successful company (in my humble opinion), Apple, does not do market or user research. Similarly,
I really like Zero to One by Peter Thiel. So much so, that I'm slowly reading it chapter by chapter to internalize the information. If you are interested in how game-changing strategies behind new products and services are conceptualized, this book is for you. I particularly like his
A few weeks ago, the Prime Minister of Singapore, Mr. Lee Hsien Loong said: "Good design thinking was a key reason for Singapore’s successful journey from a third world country to first, and it will be critical in the country's future transformation…” Indeed, Singapore is where
Some of you might be familiar with the Diffusion of Innovation. It is a theory that seeks to explain how new ideas and technology spread and is typically used to explain consumers’ adoption of technology. Through our course of work, we’ve come to realise this
Many of us, stuck in the trenches of Design Thinking, have to challenge the status quo. We have to convince, cajole, or fight with people to effect change. Change goes against established Orthodoxies or cultural norms, thus you would have likely heard a lot of: "Son, this
Great article by Benedict Evans who shares a lot of good information on why Microsoft is going to die. The apps that people want on smartphones are not being written for desktop Windows anyway. Uber doesn't have a desktop Windows app, and neither does Instacart, Pinterest
Photo Source: Flickr
It is the ability to identify patterns of insights and "connect the dots" in a meaningful way.
Tom Fishburne shares a pretty funny comic on how to give and receive feedback. While this is from a Marketing standpoint, we can (as designers) also learn from this.
We always want the best for our clients, so one of our key business tenets is teach our client's to fish. You know the old saying, "give a man a fish and you feed him for a day; teach a man to fish and you feed
This happens all the time.
After a game-changing workshop, where a whole host of innovative ideas underpinned by ethnographic research get plotted on an actionable plan, I call back a few months later to find out that
Robert Brunner (the man more commonly known as the person who hired Jonathan Ives) has achieved something that I always hope to achieve with the clients I work with. He has helped a fledging company build an awesome brand and thrive in a competitive market thought
If you disrupt and can’t sustain, you don’t win. - Gary Pisano Gary Pisano, in his article: In Defense of Routine Innovation, argues that the world is so caught up with disruptive innovation that we forget that most of the profit from innovation "does not