Is Good Design Making us Stupid?
Jeremy Keith writes: Convenience. Ease of use. Seamlessness. On the face of it, these all seem like desirable traits in digital and physical products alike. But they come at a price. When we design, we try to do the work so that the user doesn’t have to.


I so love this term.
Apparently it was created by Peter Gorb and Angela Dumas for a London Business School paper:
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